Hello All,
I ordered the Acai Berry Maxx online because I saw advertized by Rachel Ray, Oprah and CBS News, all of which I look at. The charges were for 5.95 shipping and handling, also it was a free bottle. I took a look at my banking statement online and to my dismay, $64.95 was taken out of my account. I called the number that showed and got a mean spirited little B*! At first she said I ordered Acai Advanced for trial free membership for 15 days of service. I informed her of the product that I had actually ordered (Acai Berry Maxx) and the website said nothing about the extra charges coming out of my account. First it was to a refund for used portions. I told her I hadn't open the bottle yet. She slacked up a little. But, she said I can only get 25% of the refund back. I went off!!! I told her I wanted all of it back being that it was a Different product and you all made unauthorized charges. Then she offered 50%. I wasn't hearing of it. Then she spat out the return address and the RMA number and said it will be 30 days until I get anything back. I am informing my bank of this major fraud and hope that charges will be filed soon in a form of a class action suit. I am counting the days!
Sincerely,
Will learn the hard way
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