I recently order their product and had the shipping and hanleling charged to my visa charge card. The company said that if you were not saiisfied to return with 14 days and you could cancel your membership and would not be charge any additional money. The shipping was Not refundable and was justified.
I returned the product UNOPENED the day following my recieving it at my expense according to the instructions I was given over the phone. On 1-20 they charged my visa and additional $39.95. Where I called customer service and spoke with a Supervisor named Ashley they have done nothing but give me a run around. They agree that I cancelled the membership but that they are within their guidelines to charge me the additional $39.95.
This in my opinion is Fraud both Mail Fraud & Banking Fraud. I intend to contact the USPS and my Bank to see what steps I can take against this company.
If anyone else has had dealings with the company and have had similar issues please contact me.
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