I requested the free 30 day powercleanse on the web in May. The only thing I was to pay for was the shipping. I authorized the comany to charge my credit card for the shipping charge of $4.95 US. I got an email 22 days after I placed the order advising my credit card was being charged for the full amount of the product. I sent a reply advising that I hadn't had the full 30 days to try the product and to send me return instructions. The reply email advised the credit card has already been charged..
Not only did the company keep sending me the product after numerous emails to stop. They were charging for a "membership fee" and an "internet fee" when I had not authorized those charges either. The charges appeared under several different company names that I had not given my credit card number to..
I contacted my credit card company in July to advise that the company refused to quit charging my card. The rep advised the only thing I could do was to have my card renumbered. This would be a big inconvenience to me as I have several pre-authorized credit card payments. I did nothing further through my credit card company at that time..
I was contacted yesterday by a rep from the Fraud Division of my credit card company. He advised me I had been a victim of fraud as I had only authorized the original charge for shipping and had not authorized the additional charges and had not given authorization to the other companies to charge my account. They are renumbering my credit card to prevent any additional charges and will be investigating the company and aliases for fraud..
Denise
Brantford, Ontario
Canada
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