I ordered the trial supply of Bromalite. I did not like the results, and was to be able to cancel the trial within 15 days. I placed the order on Dec. 3, and received the product on the 13th. I started trying to contact them on the 20th with no results. Placed on hold forever, left two messages to call me back, and no response. I finally left them a message to cancel the trial. They charged $69.99 to my account on the 22nd. Not only that, I was also charged $19.95 for a monthly membership to FitFactory where "I can track my weight loss and get diet advice", unless I call and cancel within 20 days. This is apparently in small print, and I was not aware of this. My bank is in the process of recovering the $69.99 from Bromalite, however said that I am not able to dispute the FitFactory, since it is on the Bromalite agreement. I had to cancel my debit card to make sure that nothing else would be charged. What a rip-off. It's sad when a company can get away with a scam like this.
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