I originally called on 11-17-08 to cancel this product & was given a cancel # by a lady named Jen. Then I received another month supply. I have cancelled this product twice now & still receive the product & my credit card is being charged $84.79. I have called the number given on the statement & I was told on Thursday 12-04-08 by a guy named Rex that this product would be cancelled & that he was unable to give me a cancel # but I would receive it via email, he verified my email address with me & I have yet to receive a cancellation email & I have tried to call the number back & it tells you to go to this website which is no help. Rex also told me that he had escalated my complaint to the refund dept. & I would hear from them within 24-48 hours & I have heard nothing from them.
0 comments