I too ordered a "free" supply of acai berry and was charged $29.95 from Fit Factory. I called and they gave me a credit confirmation number. They said that when I ordered the berry, under the terms and conditions I would receive a free 7 day trial membership at Fit Factory and had to call to cancel or my credit card would be charged. I never saw these terms and conditions, nor did I get the confirmation email regarding this.
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