This is in response to all of the consumers who ordered Leptovox over the internet and have had problems getting a refund. Here is what to do since they do not list a telephone number in their ad, and the one listed on my credit card statement was bogus! I finally received a refund less shipping and handling after quite an ordeal and wish to pass it along to you. They tell you to get a delivery confirmation from your post office and to send back all of the empty bottles and any other bottles in resalable condition. Once your delivery confirmation number shows that your package has arrived, you will then email them with the delivery confirmation number as well as your payment information and order number. Please send them the condition of all bottles used, unopened, etc. Once they have verified by your delivery confirmation number that your package has been returned, they will issue a refund to your account. They state that if this information is not provided no refund will be issued. All returns should be sent to: Blackstone Nutrition, 96 N. 1800 w. 11, Lindon, UT. 84042 YOU MUST ALSO INCLUDE YOUR ORIGINAL RECEIPT!!! I sent several emails to sites for Leptovox/Blackstone Nutrition. I received an email back from after I had already packaged everything up a week before, but thank God had done all that they had asked me to do in the email. I hope this is useful to you! This has definitely made a huge impression on me about ordering diet aids over the internet!