Complaint / review text:
After breaching our signed contract, we terminated our relationship with Jayson Samuel (Artisan Direct Ltd) last year. Mr. Samuel agreed to the termination and agreed to send all of our artwork back at his expense. We had also paid him over $4151 to frame 28 prints to use in his various shows / galleries. This framing service was not performed and he has refused to return the monies to us as well. We have gone through the BBB of upstate NY and the case has been closed and listed as "UNRESOLVED". Mr. Samuel refuses our phone calls and is no longer answering our emails. To this date, we have not received back any of our remaining artwork (25 prints, a 50x40 face mounted image, various marketing materials, and a 16x20 matted & signed print) or the monies we paid him for services he did not perform. Documentation of our claim was sent via registered mail to Mr. Samuel.