My 71/2 month old puppy was tragically hit by a car. I was a patient at Banfield pet Hospital in Paramus NJ. I brought my new dog Otis to his first vet appointment at the Banfield vet I used for Angus. I went and he was so good while they were examining him. I had my children with me and the vet assistant asked if I would have the children step out of the room so I said o.K. Sure… they leave and she looks at me and says before we proceed with Otis you need to finish up the procedure with Angus… we still have him in the back and we need to know what you want to do and pay for it. I SAID WHAT??? You still have him here. I told you what I wanted… I am so upset I picked up Otis and left. I later spoke to the head Vet and she screamed at me stating she needed a signature. I then went to the head medical doctor for Banfield and told them what happened. I am so appalled by there handling of this and so upset for Angus that he has been overlooked like he is nothing!!! This Vet has no regard for Pets lives unless they are living and she is making money. Think twice before using Banefield and Dr Frezzo!!!
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