I gave the Prosvent product a full 4 months with no noticable change. I too submitted e-mails to stop and got an auto response each time that I would be contacted within 48 to 72 hours. I called the customer service phone number on the auto response e-mail got some India speaking man that said to call 800-743-9854 becuase his company doen't handle Prosvent customer service (even though his number is on the the stupid e-mail).
The Prosvent customer service guy was polite and said he would cancel my account. When I asked about returning the 4 sealed un-opened bottles for credit he said they cannot take them back after thirty day trial period. He had nothing to say about the instructions telling me to give it at least two months, which is after the 30 day trial period. I said I didn't care if they took them back or not but I would still like a refund of my money. We can't do that! So I'm screwed! AND now I vow to let everyone I know what a scam this is!!
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