Allstate, that is, Sam Zenor, a representative of Allstate, overcharged me for 3 years. I called Allstate headquarters and explained my problem. After months of investigation and a letter to the Better Business Bureau (complaint #1505225), I got a refund check.
In October Sam Zenor again tried to overcharge me. Again I went to headquarters. Sam Zenor's advice was, "Go to a different company." I did, and saved $100.00 by going to Geico.
Sam Zenor filed an accident on my driver's license from 2 years ago. I hit a bike rack, and a $5 part was damaged. Now, after 20 years without an accident or ticket, my record is flawed. He filed the accident after I filed my report with the BBB. Allstate is "investigating" once again.
Allstate also would not allow me to switch to a different representative. My wife and I had been with Allstate for 24 years. Now that is service. Thank God Geico understood what Sam Zenor was doing to me and allowed me to enjoy a cheaper rate.
Do yourself a favor and do not do business with Allstate. If you must, stay as far away from Sam Zenor as you possibly can. He will lie, steal and cheat you any way he can. And when caught with his hand in the till, he will not respond.
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