When I would send a payment in they would say I owed another charge for who knows what and they would take charges out of my payment and put on a charge made up charges I owed. They charged me $100 for a drive by picture of my house and when I ask where they drove by or send me proof they took a picture and they said they could not do that. They then, after taking out charges I did not owe, they would say I did not make a full payment and put the remainder of the payment in escrow that I could not pull out. They then would charge me another payment and a late charge. They were so rude to me every time I tried to tell them what they did. They also charged me with force insurance when I had proof of insurance. They owe me lots of money!!!
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