I filed an insurance claim for damage done to our barn in October. The amount was under 10,000.00, so they said I didn't need to do anything at that time, and I sent them my check for them to stamp and return. Now they have come up with different paperwork they need before they will send the check. They can't seem to tell me what I need all at one time. They tell me that after they process one paper for 10 days, they need something else.
We have already purchased some of the material we need to repair it. I have sent the receipts for this. All I want is for them to send me some money. When I call, I can't seem to talk to the same person. The person in charge is a Jennifer Carson. When I call to talk to her, they want to know how she can help me. I tell them, and that doesn't seem to help.
All I want to know is why they can't give me a real answer, and why doesn't this Jennifer call me so I can get my barn fixed and quit giving me the runaround? All I can say is thank God it wasn't my house.
0 comments