Bogus Late Fees Borrower Harassment mistreated and ripped off...
Fairbanks Capital Corp charged me with late fees even though I made payments on time. When I sent them a "Qualified Written Request," they apologized and adjusted my account. They even sent a letter stating they accidentally credited my payment to someone else's account!
17 days later, they sent me another demand letter (and charged me $9.95 for it) stating my account was 3 payments behind!
The 800 number they listed is staffed with condescending idiots who harass and discriminate. They treated me like I was some deadbeat who never made a payment. Bear in mind. I was never late!
To articulate how screwed up this company is, they send me my statement every month, two weeks after the payment is due!
Knowing this, I send the payment early enough to avoid the late payment fees, or worse yet, a negative report to a credit reporting agency.
Fairbanks Capital Corp is a rip off and they need to be held accountable.
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