BB & T charged us $105 in NSF fees ($35 each), claiming our account was overdrawn. It is funny that the day before, a direct deposit from the state of VA was pending and not credited, which would have been more than enough to clear the 3 debits...
After speaking with Chandra, we were informed that the $105 would be credited back to our account, but 2 days and many unreturned phone calls later, we have yet to see it. On top of that, another $35 fee was assessed, along with another $140 fee that is non-descriptive.
Basically, the $250 I authorized, which BB & T allowed to post, has ended up costing me $280 in fees so far! On top of all that, my husband's payroll account is with the same bank, same branch, and in order for his check to clear, he has to cash it and deposit the cash. This still takes 3 days to clear. Big-time rip-off.
BB & T holds direct deposits and allows debits to go through so they can take $35 from you per transaction!!!
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