Usacomplaints.com » Business & Finance » Complaint / Review: SunTrust Bank - Transactions posted late for NSF fees, $470 in debt. #141597

Complaint / Review
SunTrust Bank
Transactions posted late for NSF fees, $470 in debt

Suntrust Bank is out to rip people off on their bank accounts. They wait and post transactions to your account when the account is low so that they can claim NSF fees. They now have me in debt for $470.00.

I kept track of every transaction and only spent what I had in my account. The money was in the bank at the time I used my debit card, and it was automatically deducted that same day. When I went online, there were a bunch of NSF fees charged to my account.

What they do is post these transactions to your account after the money is already taken out, to make it look like you just did it that day when you had already used your money! They are making a lot of money this way, and when you confront them about this, they only tell you that you signed their agreement when you opened the account.

Then I emailed them to stop any further transactions because I am going to close the account. What did they do? They charged me another $32 for a stop payment request. Then I emailed them again, demanding a copy of every transaction that I had made since I opened the account, and they told me each one would cost $5. It is not fair that they have the upper hand in this, and something needs to be done about this bank!


Offender: SunTrust Bank

Country: USA   State: Florida   City: Apopka

Category: Business & Finance

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