I have been a victim of ID theft, and for security reasons I bought 3 Green Dot money cards and loaded them with a total of 900.00. Two cards were purchased and loaded to pay bills, and one was so I could safely (I thought) give money to my son, who was away at college, for his birthday.
I went home after buying them. No more than 15 minutes after buying them, I went to register the cards. When I got to the last step, entering the 3-digit security code, the program kept kicking me out of the registration page. This occurred for all 3 cards. I called customer service and was told that all 3 cards had been registered to someone else. The customer service person was rude at best.
I was transferred to the fraud department and sat on hold for 2 hours, no exaggeration, at which time I spoke very briefly to a man who was even more rude than the first and put me on hold again for 2 hours. Eventually I was transferred to an automated survey and never again talked to a live person. Supposedly these cards are managed by GE Capital. I am still in shock. I need my money back and do not know what to do. I filed a police report.
The next morning I received a phone call from an area code 813. Someone calling himself Jason told me I could get a 4K loan from GE Money Bank. First I had to buy a Green Dot card and load it with 465.00. This is clearly no coincidence. Any suggestions??
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