I am having problems with them too... And I hope for some direct feedback from others. Please do not hesitate to let me know what your experiencing too. You can, get me direct at texting to (REDACTED FOR SECURITY PURPOSES) and I hope you contact me— I think I can get at them...
REgards... Civil... I read carefully about ROB'S EXPERIENCE AS WELLL..
I was at Meijer in Traverse City, and bought one of these Green Dot debit cards. I tried to buy at a the U-Scan checkout. It could not be completed, so I had to leave the checkout and grab a new card to buy. Since being in a hurry, I grabbed a package that is all in spanish, which I discovered after I left the store.
I put $400 on the card, and I went to meijerprepaid.com to activate it. Website loaded fine, but when I clicked 'Activate' - the next page would not load. I went to the official GreenDot website to try and activate it there, and same exact thing happened. So they sell you these cards, and block anyway to activate it online.
I called them not to activate it, but to cancel it. Much to my surprise I got to a real person in only 3 minutes. She was mexican, and with an all spanish package it is obvious who they are targeting these cards to, probably thinking if they can't speak english they will have a hard time bringing a lawsuit against them.
In short, the woman I talked to was rude, and refused to refund my money. I guess I will see if Meijer will return the card. If not I will just sue them for my money back. I am sure I will win, but what a pain in the butt.
Civil
NEW york, New York
U.S.A.
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