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Usacomplaints.com » Miscellaneous » Complaint / Review: Netflix - Charged full month for account hold placed two days late. #467308

Complaint / Review
Netflix
Charged full month for account hold placed two days late

I put my account on hold due to a lengthy move, only to find I was charged for an entire month. Customer Service explained the hold was placed two days late, so I owed $18.39, the entire month of service. Essentially I paid NetFlix not to send me anything! I was never notified of these charges when I placed my account on hold. Now I've canceled NetFlix permanently.



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