Quicken loan sales rep Erin Sepeda made it seem like if I did not take advantage of their services I would lose out on the deal of a lifetime with the interest rates. He made it seem like the rates were jumping back up the next day if I did not fill out an application now.
I was told my $500.00 was not a fee but a show of good faith. He had me rush through the applications. I was under the impression that my money was refundable if I no longer wanted to go through the application process.
I started the application on Friday and cancelled on Monday and was told I forfeited my $500.00
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