For about a month I have been having problems with my reception of cable, ever since they said I needed a box to upgrade to "HD". Its like watching a sticking DVD you know the kind that the pixels are messed up on only sometimes the sound is lost also. And then there is this black box that states they are experiencing problems and to notify them that you are having problems. To bad they are a monopoly and we as customers don't have a choice of cable service for our area. If so Suddenlink would probably have to leave this part of the country. As for their crediting the bill when there is an outage, they don't realize when my cable reception is screwed up. This has happened every day since installing the box they originally stated we as cable subscribers wouldn't need. Some one needs to help me get the FCC, consumer protection agency, local government bodies, state government bodies and the Attorney General's office involved and maybe have them heavily fined for breach of contract. Our location is in the Cabot/Jacksonville, Arkansas area.
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