I first get Suddenlink when I move to a very rural part of AR in Nov. 2010. Prior to the move, I schedule services for cable TV and internet to be connected at the new house. I was told in that phone conversation that I was to pay the tech who comes to hook up the service "the first month's ...
When I had NPG cable I had a website for friends and family so we could play a game that I host but since Suddenlink took over they have blocked port 80 which the website uses... There reason for this is to protect my computer from viruses and malware... Which I have plenty of protection from this ...
For over 4 years now me and my mother have been paying for the cable internet and phone bundle. From day 1 we were having problems with the internet and phone for some reason they didn't register the modem as a phone and internet modem. Shortly after getting that fixed the modem would regularly ...
Suddenlink is now going to charge if you go past the limit of downloading. They make like well most of our customers average only 20GB/month. So what's the big deal for others who use more for streaming movies and online school work, not to mention shopping and email. It just stinks they want to ...
My 90 year old mother changed to a box to enable her new TV to get HD service. She specifically did not buy DVR service. The box was installed and the DVR service disabled because it was a box that could be used as a DVR - she just didn't purchase the DVR service. Months went by and I noticed her ...
Back in November, they did not send us a bill, so we did not know the amount to pay. They turned off our service (TV and Internet), and we called to have an extension on service for a few more days. They said, since we did not have full service we did not have to pay the full amount of $95. We ...