Usacomplaints.com » Traveling & Tourism » Complaint / Review: Hotels.com - IAN Travel Services - Fraudulent IAN Travel Services charge from France. #366819

Complaint / Review
Hotels.com - IAN Travel Services
Fraudulent IAN Travel Services charge from France

I am of European nationality and living in France. I have not been in the US for more than 10 years, nor do I plan to do so in the near future, and therefore I certainly won't make a hotel booking in the US. So I was very much surprised to discover a charge on my credit card accounts from IAN Travel Services, dated 12-08 for an amount of 1657,36 in dollars, concerning a hotel booking in the US. All my other charges are always in euros, so I instantly presumed some form of fraud. I called my credit card company and reported the charge as fraudulent and immediately closed my account. Unfortunately, due to circumstances, there were more than 30 days past by, before I discovered the fraud, so I won't be compensated by the insurance of my credit card company.

The reason of filing my report is to make clear that, where it concerns Hotels.com - IAN Travel Services, you don't need to make an internet booking, in order to be charged fraudulently and consumers should be aware that this credit card fraud is a worldwide problem.

My money is gone, but the more consumers will report this kind of abuse, the more there is a chance of turning the tide (I hope)

Ano. Vic.
Acquitaine
France



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