Usacomplaints.com » Traveling & Tourism » Complaint / Review: Priceline.com - Hotel dates changed after card payment, refund and change refused. #1084065

Complaint / Review
Priceline.com
Hotel dates changed after card payment, refund and change refused

I made a reservation today and I selected the date of 7/20 for check in and 7/21 for check out. After it took my credit card information it had the wrong dates; check in 7/28 and 7/29. I called the hotel and they said to call Priceline. I called Priceline and talked to "Robin" in Asia. She said she couldn't change the date or refund my money. I asked to talk to a supervisor and she said there were no supervisors or managers to speak to. Beware of scam!!! The dates were correct until they received my debit card payment.
I will no longer be using Priceline.com!
I will be contacting the Better Business Bureau.



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