I have been a t mobile customer for 6 years not 1 late payment. According to policy and conditions t mobile doesn't define immediately in the lost or stolen section of the agreement very well. It is vague. The simple truth is they don't value customers. They could have made a customer for life; instead I might as well be a part of the price war that's going on. Somebody rung up $1300.00 dollars in charges out of the country.
According to them they can't help or do anything b/c I took too long to notify them. I lost my phone while traveling with two children in the airport with a 1 year old and a 2 year old. If anyone could guide me legally I would appreciate it. It sure doesn't seem right that I have insurance for everything in this world except my phone. It will really hurt to pay this one!!!
Thanks
Dan
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