I love watching shows on Netflix with the streaming option. Recently some of the shows I used to watch have been labeled "unavailable" for streaming, and now only available on DVD. When I went to the "Customer Service" page, the options for actually asking about that were non-existent. They have generic choices that you have to click on to reach the next page, which is more generic choices that have nothing to do with what I am trying to find out about. There is no window to type a question to send to them, and there is no email address. I guess they really don't want to hear from their customers. I didn't think they were just another big, bad, corporate machine, but I guess I was wrong.
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