I agree, they get you in the fine print. Read the contract and then throw it away. You are locked into the contract no matter what, but they are allowed to charge you for services you never ordered and if you accidentally pay 1 invoice, that means that you agree with the these charges so now they say its part of the contract. We were quoted a base price fees, the rates went up soon after and then extra container charges showed up. By the time someone brought it to my attention, the bill was paid therefore they said they had the right to charge me. After complaining they will issue 1 month credit and renegotiate my rates, BUT I have to sign another 3 year scam contract.
I have to say, I have never dealt with such a bunch of scammers in my life, WM contract is a CROCK. Better read it before you sign.
Summary: Price Quoted (But in the contract they have the right to raise it at will and by signing you agree)
Right to cancel: You only can cancel if you do it 90 days before the end of the contract, but no more than 180 days otherwise auto renewal kicks in.
Extra Fee's: By signing you agree to just about any fee and any rate they choose.
Customer service: Trained to be Rude and quote CONTRACT, GOTCHA, CONTRACT, GOTCHA.
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