Usacomplaints.com » Animals & Birds » Complaint / Review: Petco - Refused card refund for $100 pet gate, gave gift card. #751419

Complaint / Review
Petco
Refused card refund for $100 pet gate, gave gift card

I purchased a $100 pet gate at the Orange City, FL Petco. The gate didn't work for me, so I took it back the next day, and the clerk remembered me. However, I couldn't find my receipt, so her manager refused to refund my money and gave me a gift card instead. I told her no, it was on a credit card, so it is easily tracked, just refund my credit card. She refused with a little smirk and walked away. By the way, I found a better quality gate that actually works for under $50 at Home Depot. So, unless you want to be ripped off, pass by the Orange City, FL Petco.



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