Well, I got a letter from humana saying that I had to pay them $4,000 for back pay that I supposedly "failed to pay." Thing is, they said this happened 3 years ago and I'm now getting a bill saying I owed them money. Hmm, wasn't that what they were to do? Help out people?
I knew I didn't owe them money and any decent business would let you know that you have an outstanding bill not wait 3 years to tell you!!!
Not only that, the letter stated that I had to pay the bill by the 4th and I had gotten the bill on the 3rd. WTH?! Where was I gonna get that money. If I didn't pay, they would cancel my insurance. Odd this came around when I was to have surgery. Hmm.
I called them up but whenever I was transferred, I'd get the dial tone. I had it and went to the location on post.
So, I go to the location, located a Fifth army base and talk to the lady there. She said that I did have an outstanding bill and if I didn't pay, she would personally file criminal charges against me for insurance fraud. WTF?!
I told her 'Why should I be charged with anything? You're the one who works with a company that fails to notify people of 'outstanding bills' three years later."
"talk to your congressman."
"Oh I will."
'I'll see you in court." the lady said.
A I was leaving the backroom, another humana victim was complaining about a letter he had gotten, stating the same thing. "pay up $4000." So, it wasn't only me.
I was force to pay and they did cause problems afterwards. I went with another company also. Total ripoff con artist!!! Stay away from them.
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