Usacomplaints.com » Health & Medicine » Complaint / Review: LA Fitness - Treadmill Stopped and Restarted Suddenly, Knees Injured, Months of Unresolved Claim. #227048

Complaint / Review
LA Fitness
Treadmill Stopped and Restarted Suddenly, Knees Injured, Months of Unresolved Claim

Ok, where to begin. 03/14/07. It was about 10:35 at night. I had just got done with work and went to work out like always. I walked into the La fitness I was a new member of. The employees had there legs kicked up on the desks and taking it easy I guess which shows a lack of work. I work up and did my stretches to get on the tread mill.

After jogging on the tread mill for about 5 minutes I wanted to go jogging like always, same routine as always. I turned the machine up to 6.3-6.7 miles in hour and no more then 30 sec-1 minute the machines track suddenly stopped. Both of my knees were thrown into different locations. Very awkward for me and painful. 10 sec later the track started again. Throwing both of my knees out to different locations once again.

I managed to get my feet on the plastic pieces on either side of the running tread and pushed the stop button. I was limping off the machine while a girl asked if I was ok. I managed to use the railing to go downstairs and tell a employee what happened and come to find out. The 2 males were throwing a football across the whole bottom of the gym over other people working out. They were not trained in how to handle a accident I was told by the manager later that week.

I wrote a letter stating the whole accident. It's been almost 3 months since the accident and 3-4 people have been fired over the accident. I have talked to corporate more then a dozen times and there's been about 2-3 managers at the location so they never know what to tell me. I did go have my knees looked at and I have proof from the x-rays of the damage.

My tibias were pushed up. I retained water in both knee caps and pain in both legs from standing to long. On top of all that I have hard to turn down a lot of job offers since I customize bikes and cars and I can't be on my knees to airbrush a lot cause the pain will kick in. La fitness is prob the worse company out there with the worst customer service.

Always saying how sorry they are and that they will call, that they will help me out and do what's right yet I have not had any offers for my damage at all. X-rays and all cost money. So I hope they are smart and wanna settle out of court before I have to get a lawyer that will help me settle or to treat them the same they have treated me and thats a shaft in the back.


Offender: LA Fitness

Country: USA   State: Texas   City: Highland Village
Address: 3198 Justin Road (FM 407)
Phone: 9723179320

Category: Health & Medicine

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