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Usacomplaints.com » Electronics and household app. » Complaint / Review: Asurion - Refused to replace broken phone with equivalent features. #714246

Complaint / Review
Asurion
Refused to replace broken phone with equivalent features

I'd paid insurance on my Casio GZone phone for over three years. When it broke they offered me a LG Accolade, claiming it was an equivalent phone (Which it isn't. The GZone is a ruggedized model), claiming that my phone was discontinued, although Casio offers an updated model of the GZone. It's like paying insurance on a Jeep, and getting a Ford Focus.


Offender: Asurion
View Asurion full profile & all complaints

Country: USA   State: Tennessee   City: Nashville
Address: 648 Grassmere Park Drive
Site:

Category: Electronics and household app.

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