This company, has representatives that are very unprofessional unethical and ignorant. And yes, I said ignorant. I have chatted with 5 different individuals who have all gave me misleading fraudulent information. And for this very rude representative to tell me that I've only made two payments the ...
Service is terrible even on a sunny day. Customer service sucks. I called a week after it was installed to cancel, they wanted $460 fee. They have a 24 hour cancelation. Biggest mistake of my life signing a contract with these crooks. Will definetly talk anyone out of signing up with them. ...
A month ago I call to have my service moved on a certain date today 5-31 and They never showed saying they had changed install date but never call me to confirm now we are moving and they will not step up and install as promised very poor company I would advice not doing business with them if your ...
I need my service installed as promised on this day 5-31 ...
Hi there, I was just curious why you send me a mailer for "The Charter Triple Play" almost every week? I already have this service. I am paying the bill every month. I obviously haven't moved since I am paying the bill, so you don't need to advertise to a new resident. This is a waste of ...
If you upgrade to Lightning, you may want to rethink. I did so months ago and constantly get less than a 1/3 of the intended signal. Cheesy router. So far, I have called three times with the same resolution: Sorry, we'll reset for you. Try it again in an hour. ...