This is one out of multiple incidents that made me a Direct TV customer. Charter only gives an 8 hour window for service which required my wife to * work all day to meet the tech from charter. Our service window was 10AM to 4PM. At 6pm on the day of service we called charter and they said they ...
Here’s my DirecTV nightmare… I signed up in February through DirecTech, an MDU (Multi-Dwelling Unit) installer/reseller for DirecTV. Since we live in a condominium complex, we needed to go through the MDU people. DirecTV and Cincinnati Bell work together to combat the cable companies, and offered ...
We signed up with Direct TV December 5 and since then we have been charged for what was to be free service, our bill credited to someone elses account twice we was talked to like it was our mistakes not billing departments mistake. We was told our service would be turned off if payment was not made ...
I introduced a Television in January in the shop in Mesquite, Texas. Whenever we have it from the container the ability switch wouldn't work-but we were ok with that because we'd a remote control. On April 5 I set a VCR recording within the Television also it wouldn't refuse. I got my shop in ...
Ellen Filipiak Senior Vice President, Customer Service As a follow-up to my e-mail of 11-29-07 I wanted to first of all thank you for the prompt response from Shauna (sp?) from your office via a phone call from her that same day. After a good deal of deliberation, however, I still believe we have a ...
I have two major complaints... My bill was turned over to collections after telling me that they would give me another week for me to pay my bill. Now I have to pay in full... (on disability).. The bill in full that has been put in collections has sports package on it that I had asked to be deleted ...