I've had DirecTV for 9 months. I signed up for the $29.99 a month package, and from day 1 they've been charging me $69.99 a month. Somehow the movie channel package, Playboy and Game Lounge have all become recurring bills, for a total of $180.00 extra on my bill. For three months they have cut my ...
After about an hour each month spent on hold and with account representatives at DirecTV, mainly "Billing," I am fed up. Doesn't anyone in this company have the ability to put something in the record on your account, like a simple change, so it sticks? Apparently not. You talk to one rep ...
My wife and I signed up for DirecTV online at their website. We purchased the receivers and paid $319.00 for them. As far as we knew, we owned them, as there was nothing on the site that said otherwise. We received our first bill on 6/9/08, and there were charges for "leased" equipment. I ...
I am outraged. I closed this account cause they increased their price from $19.38 to $21.54. They deducted this new amount from account without even asking if I would to continue receiving videos at this new price. I closed my account with blockbuster on 02/10. On 03/27, they deducted $64.62 for ...
My experience with DirectTV began when 2 salespersons came to my home to sell subscriptions to the service, with a claim that DirectTV was voted #1 in customer service, and showing me a graph that "proved" it. I care about good customer service and signed up. Later I realized that the ...
Oh where do I begin? UVerse reps came knocking on my door offering a free 30 day trial of Uverse. I went for it. First problem was the tech set up the system wrong, so we weren't even getting high-def TV. We figured it out after a day. My desktop and laptop kept having issues connecting to the ...