I had the silver package for several years (I have been a Charter customer since Charter started servicing the Lincolnton/Vale nc area). I try the gold package for a year and switched back to silver. Imagine my surprise to find I had lost some channels on the 100 channel tier. I called CS and found ...
Called two weeks ago to try to resolve a refund issue. The rep said 10 business days for my check to arrive. 12 business days later I called back to check. The new rep said that the check was just sent out today. I'm extremely disappointed and would not recommend dealing with or trusting this ...
I've been a customer of DIRECTV for 10 months under a 24 month contract. The original installer ensured my other cable drops were active should I want to add another receiver. Called today about adding another receiver to my existing account only to be told it would require an installation fee of ...
I watch a lot of TV episodes on Netflix streaming and recently when I try to select the next episode of a show I am watching a message pops up saying "This episode is not available at this time". When I spoke with customer service I was told it was a problem they were trying to fix with ...
These people are basically just stealing money from me at this point. They offer "$30" a month packages when in reality my bill comes to $76 every month. Then on top of that they offer "free HBO for the first 3 months" when after the 3 months is up they automatically add $50 to ...
Our phone and internet services were disconnected through no fault of our own. There was a credit on our account that was apparently overlooked. We owe nothing to your company but have been waiting 5 days for our internet and phone lines to be restored which as of yet have not been restored. We are ...