On December 9th I called into the Customer support number to see if I could add phone service and maybe reduce my bill some. After getting transfered 3 times i finally got someone in sales. She quoted me $150 plus tax a month for Cable (HD teir, whole house DVR and 1 year of Starz) plus Road ...
The business phone product sold to us does not work, the tech dept does not fix problems, the sales dept keeps wanting more money! Don't walk away — RUN! ...
These new shows are so mediocre that their plot lines are so unrealistic! Disney is trying too hard to get audience attention and ratings! I miss the shows like Lizzie McGuire and Even Stevens and Phil of the Future where they had true, genuine examples of friendship and family, and they had a good ...
We have a business account with Windstream. After we moved they informed us we were not in their servive area, but we could utilize their service to forward calls to a new number. Not so easy. First we were told we were not authorized on the account and needed to send in letter head stating that we ...
I want to say that employee DT165J, know to me as Deon, did an exceptional job handling my complaint today. While I am still very unsatisfied with my uverse television service over the past 18 months, Deon understood my problem and made sure I was okay with his attempt at a resolution. I ...
Today is Jan 27. I waited on hold for several hours. This person named Sybel took my call, kept interupting me and then when I got frustrated with her lack of common sense and attitude I started to get angry. I was on hold for a long long time, she refused to give me her CSR number and then hung up ...