I changed to Timewarner Wire after viewing an advertisement on Television about their items and also the promotional component when I changed to TWC that I'd obtain a $200 Gift-card. After much thought and over many months I chose to provide TWC a try. I continued point per there advertisement and put an order for TWC. I completed the shape whole and prepaid for that change. The internet advertisement mentioned what support I had a need to do to obtain the $200 dollar giftcard. Used to do not notice something after I finished the info on-line and taken care of the support that I named timewarner cable (TWC) myself to make sure that I'd did anything right. I spoke with a guy but didn't get his title when I believed these were being truthful in my experience right? They're company right? He offered me a verification number aswell and explained that certainly I'd obtain the gift-card by changing to TWC. About the planned evening these were in the future 8-12pm no body had named. I called TWC plus they delivered me to many distinct locations despite the research signal but yes they might view it simply not everything and oops so sorry despite the fact that I lay it-up online it had been not promise. I questioned why did not they contact? I simply became popular of work with nothing and maynot they actually obtain a courtesy phone they weren't arriving! I suppose which was a caution used to do not notice. Therefore a day-off with no wire. I reset up the full time as well as requested concerning the gift-card given that they couldn't actually confirm the full time and day I'd put up online. Oh yes ma;am you'll qualify for the gift-card no problem. Excellent I thought. I reset the full time and day. Wire man come and he says if something goes wrong to contact. Well you know what they set the wire over the street and also the trash pickup slice the wire not in two but I had been worry about somebody getting injured I shifted it aside from the street (back-street to garages). I named the wire men quantity he quit with no solution... I named the organization and I captured the people outside oneday and informed them-so hopefully they set it and didn't hide it cut-up like this. Anyhow, more issues they charged me more than exactly what the price was they charged for carrying it out online about $100.00 more. Okay I didn't combat together. But, I ought to have since I kept looking to get stations that I'd bought online. Make sure to myself they explained that yes certainly they noticed what I requested and that I could be obtaining the same bundle. Wrong! I obtained billed more income, didn't get all my stations as well as used to do not obtain the giftcard. I named plus they reset it by distant and that I requested again concerning the giftcard. The woman explained that after I've had the support 6-8 months call-back and TWC might inform me how to proceed to obtain the giftcard. I waited and named at nearly 2 months. I acquired the support in July and named them to begin October. I spoke to 3-4 various people who evening. First man said oh well woman. You had been suppose to deliver us a duplicate of the your statement in the wire business you changed from however, you didn't therefore ostensibly he said I had been SOL, despite I told him what everybody I named and spoke to said. Below it's past thirty days and TWC doesn't wish to surpass its discount. I requested to consult with a supervisor and he explained not until I will provide him the entire bill number and also the last quantity I settled about the statement simply to consult with a "boss"!! I had been in my own vehicle and informed him used to do not need it and since I have settled my expenses by bill-pay I don't maintain the expenses about I destroy them. He declined our tackle, the brand new phone number and it's unpublished so no body had it, SSN, and just how I'd completed it online etc. And essentially hung-up on me... Or he may state disconnected. I called again and got another person and he explained he recognized and might make an effort to assist me but he simply noticed I named the incorrect quantity he's in Sanantonio and that I am in Allen Tx and that I had a need to contact the amount up in Texas. I called again for that third-time. I talked with another man and oh he experienced so poor that despite the fact that they can not do-nothing about this nowadays he assured he'd provide me a call-in 48-hours, as he would tackle it herself. He got my cell phone number and guaranteed a lot of period he'd contact me back that I really thought him. You know what? Nov is here now and that I still haven't noticed nothing back from TWC personal secretary. I will guarantee TWC this... I'll be changing again and this time-not to TWC. I suppose my $ that TWC they remain to get rid of may be worth it and that I may allow everybody I understand concerning the sport timewarner cable (TWC) plays. I really hope the 4 weeks they've had me was worthwhile. I proceed without wire before I select them again.
0 comments