Also bad I can not provide NO stars or bad personalities. I terminated my wire on 9/18 since I acquired the brand new Verizon FIOS, that will be excellent incidentally.introduced the gear right down to their Irwindale area since I needed to have reduce them once as well as for all. Got a bill placed all gear delivered and support terminated. I'd an balance of $110.85 that we was informed might take 6-8 Months. On 12/18 (3 months later), I obtained a look for $38.38, I obviously named and was moved remaining and correct, lastly they stated, you didn't terminated until March, I had been mad and said I'm taking a look at my bill below. The woman about the telephone stated "nicely I can not view it therefore all I've togo by is what is within our program. You'll need to drop to 1 of the practices and demonstrate to them.
OK GOOD, consider 1/2 day-off function togo and display the bill, waited in-line for 20 mins since almost all their customer support representatives are inexperienced. Everybody in-line was ashamed on all extended it required. Lastly reach the table, and consult with a Michelle. I informed her my tale and he or she offered me a hmmmm I would like to observe, she begans to type and type and kind. After about 12-15 mins, the woman alongside her, possibly the boss arrived to assist her... informed her to complete some material and he or she subsequently explained that yes, there is some move of cost or payment within their program this is exactly why the reimbursement was all messed up. Ok good, Michelle suggests ok, you need to get your sign in 2-3 times. Which was on 12/19.
Today is 1/23, I provide them with a phone and consult with a Kita. She stated oh, yes, I would like to notice... Yes it suggests that there is an order to procedure a reimbursement sign in the machine but-don't realize why, I would like to move you. I get used in a Jennifer who had been the best & most skilled individual there. She requires another search, and claims ok... I would like to approach this reimbursement. She types and types and sorts. Ok, you need to get your sign in thirty days... However it may take as much as 6-8 months. WTF!!! Therefore from 9/18 to 1/23 6-8 months &3/23
AS MUCH AS SIX MONTHS after rescheduling to obtain my reimbursement check??? That Is easily actually obtain it!
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