Usacomplaints.com » TV & Radio » Complaint / Review: RioDVD - Horrible customer service!. #549135

Complaint / Review
RioDVD
Horrible customer service!

Terrible customer support! Bought their DVD software online. After installing the program and getting the activation-code I began experiencing application mistakes immediately. I had been unable to enter the signal via “copy/paste” but needed to key in the signal one-letter/quantity at the same time. Wouldn’t be considered a biggy when the signal wasn’t 25 people long! The cursor might disappear after one mark. This pushed one to enter the smoothness, then click the container again, after which enter the following character prior to the cursor ticked out. After half an hour of looking to get the signal right, it excepted the signal and offered me complete entry. The program was just 15 dollars and so I understood it’d be inexpensive, however it wasn't easy to use whatsoever.

Okay, so after coping with its cheapness, a couple of months later I went this program also it stated my test edition had terminated! The signal didn’t function! I sent customer support (the only path to get hold of them) plus they replied fourteen days later having a universal not-a-live-human being-that-published-it notice informing me to test a couple of things. Did that also it didn’t function. Published them again, waited another fourteen days, plus they replied with another choice to take away the plan and refill it and utilize their link. Did that also it worked for another month, then your same concept arrived again stating the support test ended. Got tired of it and bought AVS4YOU, completely better, completely more for the cash, and completely quality! Published them-and requested in order for them to return my 15 dollars since it still wasn’t operating.in the place of carrying it out, they offered me a brand new signal after I told them I'd experienced the problem many times and bought a brand new application. Following a few emails of looking to get them to reimbursement me they finished it using the rule present. These were brief and clearly didn’t worry about the problem I'd experienced. I wouldn’t suggest the corporation. Remain clear if you should be buying top quality DVD playing application! You simply could easily get a phony activation-code aswell.


Offender: RioDVD

Country: USA
Site:

Category: TV & Radio

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