Usacomplaints.com » TV & Radio » Complaint / Review: Direct TV - Blatant scam. #507280

Complaint / Review
Direct TV
Blatant scam

I've unearthed that Primary TV continues to be getting me, and that Iam sure a number of other clients for Devices that aren't being used. Each time I've changed a recipient previously many years, they've billed me for that new devices, and extended to cost me for that receivers I've disconnected. The cost is just $5 monthly, but over many months, with perhaps a large number of clients, this obvious scam might total up to thousands in extra income for Direct Tv.

What happens is that this: you have to contact Direct TV to trigger a brand new recipient. Whenever you contact they ask what space of your property you're in. They request the card quantity of the recipient. They've NEVER ask me easily was utilizing the recipient I had been disconnecting anymore. They merely proceed to cost you. I unearthed that I'm being billed for 7 devices, and that I just have experienced 4 productive receivers for atleast 4 years. I have spoken with various other Direct TV clients recent months, and also the same is happening for them. Direct Television must request the customer the things they are performing using the devices they're changing, therefore the customer doesn't proceed to cover them. They don't request. Which informs me this can be a obvious deliberate try to cost the customer for anything they're not getting. If you think about the hundreds of millions of Primary Television clients in the united states, this quantity is certainly within the thousands. I've obtained this up with Immediate Television, they've just agreed to credit me for that previous 2 weeks.By my formula, they owe me atleast $700. It's possible to just envision the amount of devices changed round the nation recent decades, with HD available nowadays. To obtain HD, you've to displace your previous recipient having a new HD receiver. Since the additional cost is just $5 monthly, several individuals are not realizing this on the payment.

If you believe about this, you'll acknowledge, the right way for immediate Television to deal with this, would be to request the customer if they're completely disconnecting the aged recipient, so that they won't be billed the regular charge. They NEVER do that. Which informs me it's intentional.


Offender: Direct TV

Country: USA
Site:

Category: TV & Radio

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