Usacomplaints.com » TV & Radio » Complaint / Review: Direct TV - Unauthorized debit. #491506

Complaint / Review
Direct TV
Unauthorized debit

In this horrible recesion our family had the choice to eat or have our service cancelled. Of course we chose the latter. Only to find that Direct TV charded the card that I had on file with them back from the begining when they charge you the small fee to begin service. BEWARE they hide this information in the first bill that you receive. You agree by default to allow them to charge any money owed to them to this card. They charged my account 650.00. I am not sure what these charges were for. I assumed it was for the 325.00 I owed for the bill and the early canncelation fee, but I just received another bill for an additional 975.00 which includes a 320.00 early cancellation fee. Of course I am now in the negative in my account because the bank takes the highest amount against your account. I called to see if they at least would spread this amount over a few months and they said "sorry". I feel angry and cheated and most of all duped! I realize that I have to pay my bill but I never would of agreed to this automatic payment.in addition I have no idea as to how much more they are going to bill me. I had to change my debit card # to be assured they would/could not charge it again. I have never had any company ever do this before. Just BEWARE and always read every contract very carefuly and dont forget to read the backs of your bills either!


Offender: Direct TV

Country: USA   State: Arizona   City: Phoenix

Category: TV & Radio

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