I ordered Direct TV back in Aug 07. After a week of terrible reception and no help from customer service after numerous attempts, I canceled the service.
Well when I called to cancel, I was informed (very rudely) that I would have to pay a $300 cancellation fee. I asked for what? A week of unhappy service? I was not informed of this while ordering the service, and I never signed anything either, I did the order over the phone. After being told this I had the presence of mind to cancel the debit card they had on file. But now I constantly get calls from collection agencies. Why should I pay for bad service, and now I'm afraid I'll be sued and my pay garnished. Does anyone know what recourse is open to me?
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