Usacomplaints.com » TV & Radio » Complaint / Review: DirecTV - Overcharges. #400119

Complaint / Review
DirecTV
Overcharges

In March I requested Directv due to their unique of $29.99 monthly. Had a man emerge and really should have considered the organization when he came and didn't understand how to plan my tv and didn't possess a manual for me personally. Anyhow, they got it upon themselves to cost my Credit bill for 61.71. Used to do not provide them with authorization to create these costs, I had been informed they required myVisa to cost the delivery and handling of the gear. This is actually the next month and that I have yet to determine a statement for 29.99. They've numerous additional costs they advertisement on as well as for some cause, they stated I had been to contact them to get a refund to obtain the 29.99 charge. They ultimately gave me acredit of 23.00 and 4.99. And you know what? You cannot get anybody about the phone that may provide you with info since you can't comprehend them because they are from the foreigh region and also the highlight is powerful, all-they state basically am sorry, number lets review dis again and find out how i assist you to on htis evening. I hang-up and try again, nowadays I obtain a phone from the guy who intends to show the support down. Pleased to obtain a phone from an american I described what I had been looking to get across and just why I'd not spend the 61.00 per month. I needed a credit back again to March. He explained I acquired a credit for December to December and basiclly consider it or abandon it. I told him it wasn't my contract and he explained basiclly that I had been a liar. I required a corporate contact and you know what? No body that operates for Directv appears to understand something in regards to a corporate workplace to document a written complaint. I'll document a towards the Better Business Institution and follow the corporation till they make things right. Don't use directv actually.


Offender: DirecTV

Country: USA

Category: TV & Radio

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