Usacomplaints.com » TV & Radio » Complaint / Review: Time Warner Cable - Charged for Digital box that I turned in at the Site. #365703

Complaint / Review
Time Warner Cable
Charged for Digital box that I turned in at the Site

I moved in the above target and five times after I shifted, I collected my DVR and Electronic container (whole of two products) and visited Time-Warner and observed an extended line-in the reception. And so I slipped them within the "handy" drop box right away from gates they have supplied, and covered each one of these in bubble presentation which was provided in the drop-box.

I called to ensure my stability is that which was anticipated (30 days), and also the woman mentioned used to donot submit the modem box, and also the electronic box. Well I informed her that I forgot the small modem box, but I had been 100% sure I decreased the digial box, since I have just have one bedroom and that I delivered both containers (family room and room). She stated that she'd alter the documents. I visited fall the modem exactly the same method, but there is no group and also the customer support woman explained in the future inside alternatively easily needed a "reciept", used to donot actually worry about a reciept, but I went in anyway. I acquired a bill for submiting that product, but she nevertheless demonstrated no electronic container was switched in, I tried my better to persuade her that I switched it in. She essentially explained that I ought tonot purchased the drop-box and should came inside rather to ensure that there will be a report. Used to donot believe there is a danger in falling it a container they supplied for that objective. They're still awaiting me to pay for and therefore are bothering me by telephone to cover anything I've previously switched in. Just how can a person increase against a large company whonot perception they've the ability to create checking, or information input errors? Or to possess a look for shady workers?

Sense helpless and used. Totally Obtained.


Offender: Time Warner Cable

Country: USA   State: Texas   City: Austin

Category: TV & Radio

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google