I've been attempting to solve a challenge with Dish Network since early February.
The day of the notice is April 22. Our boy is handicapped and on Social Protection
Impairment and that I am his designated payee from Social Protection. I spend all his regular
Expenses and his cost record going back 4 decades is completely pristine. Among his
Devices went and he named Meal to obtain a substitute one. They delived it
And delivered him a return container to deliver back the damaged one back again to them. Due to his
Impairment he was sluggish about returning the container and he didn't advise me that that
This occasion had actually happened. After I discovered it, I named Meal and described
His impairment situation for them and had them deliver another container to my handle so
I really could observe that it was delivered back. They stated that they completely recognized the problem.
The container came and that I got it to him. We pacakaged it-up and delivered it back. (I understand
He must have delivered the recipient back faster and that I wouldn't have objected
The momentary cost of $100.00 on his individual consideration till they obtained the
Recipient back.) (1) By his Feb 02 his consideration was present. (because it has
Been) however they debited my Sears card on 1/26/08 $100.00 and 01/31/08 another
$100.00 bucks. I applied my credit card to setup his consideration 4 years back since
He didn't possess a charge card. They explained they might just charge my credit
Card if he was late or behind within the first-year of his support to ensure he settled
His statement, (which now's within the 4th yr and had never been overdue) so that they debited
My charge card without my agreement. The cost for an unreturned container is ($100.00)
They debited my charge card $200.00. (2) They charged his consideration $100.00 (3) more
Occasions to get a whole of $300.00 between my charge card and his individual statement today the
Whole for (1) container appreciated at $100.00 he's being billed $500.00. (Between my credit
Card and his individual statement.) I understand it gets complicated. (3) I've named a lot of
Occasions I've lost track but I actually do have who I talked with, the times and also the motion
These were suppose to try solve the problem. (4) I had been informed they might
Credit his consideration. On March 02 statement they acknowledged his consideration $300.00 and
Subsequently changed $100.00 of the credit. (why I don't understand) therefore today he's
A credit of $200.00 from the $500.00 (5) May 02 bill charge card cost
Back $100.00 was included back again to his statement but a good thing, they obtained the recipient
And acknowledged him the gear charge-modification of $100.00. Which means this credit is just a scrub
Aswell to £. (6) in the period it was happening I've extended to pay for his
Payment every month, which means this wouldn't be a problem. However they had the nerve to
Inform me the bad debts to him was used-to spend his statement!!! (Now I'm receiving
Truly annoyed) (7) On my charge card they stated that the main reason it had been billed was
The first try to cost it didn't undergo on 01/26/08 plus they repeated
It on 01/31/08. I've thier declaration and my charge card to show that both costs
Experienced. (8) They've explained numorous occasions they might deliver the cash
Back to my credit card and ensure that my son's consideration could be acknowledged
Back the cash owed to him. (my credit card has yet to become attributed back) and each
Period they credit my son's consideration they change and change the credit. (9)
To sum it-up my boy was ought to be present on his May bill (when I paid $70.00)
This month and every month before it ought to be an ordinary statement. Our charge card must
Possess a $0 stability. But as his May bill stands at this time he's a $22.38 credit
With incorporating the $70.00 I simply delivered, to get a complete credit of $92.38. I still owe $200.00
On my Sears card of course if they credit me the $200.00 on my Sears card they're heading
To consider his $92.38 credit from him and he's likely to owe another $100.00 for
This month based on my measurements. Where's the absent $100.00? (10) I want
Some aid as nowadays after I called back Meal after calling the charge card organization
To determine when the cash have been attributed back again to my charge card (the $200.00) which
It'd not, they (Meal) talked in my experience for awhile after which hung-up on me once they
Couldn't clarify the statement. (11) I've all the titles and times if required of
Who I talked to. (obviously they're in India) They utilize National names but that's
Not thier actual titles, if required. (12) who are able to I contact for many aid? I've set
In a challenge using the charge card organization plus they are focusing on it but that's
Not likely to resolve the problem with Dish Network. Any aid or recommendations might
Be gretaly appreciated. Sorry this really is such a long time, but once you invest four or five hours
About the telephone together looking to get it straighted out it gets fairly lengthly.
Joann Farmersville, California
U.S.A.
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