I need to speak with someone other than a representative from Comcast. These people are on the verge of causing me to develop ulcers and have chest pain. Been paying for a service since 2009 HD Triple Play Preferred Plus. Each time I speak with a Comcast rep I am told I don't have HD when it clearly states it on my original order. I haven't made ANY changes to my services over the years other than adding insurance a few years ago. Yet my monthly bill has gone from $98 to $228 per month for the exact same service I had when I signed up. They keep increasing my bill and NO ONE can tell me what I am paying for! The representative that assisted me yesterday told me I had HD, but DID NOT have an HD BOX! Yet today I am told by a different rep that I don't have HD but do have an HD box. Utter nonsense. Comcast needs to reimburse me back to 2009 for services I have NEVER been able to use.
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