We are new members who have tried unsuccessfully three times to book trips with VIP. They do not return calls. After a dispute with them they refuse to even try to resolve a very easy solution to a dispute that they originated. Their customer service trainer, who was recently promoted to that ...
A year ago, I had to cancel a family trip to Orlando. We had booked all our reservations through Travelocity and we had to cancel because of an emotionally stressful event that occurred with our son. At the time, I called Travelocity and was directed to an agent who helped me and who refunded our ...
We specifiacally requested to get a SMOKING space. Later that night, I chose to possess a smoking and there is no ashtray within the space. I named the reception table and requested for just one. I had been educated that I had been in a non-smoking space and until I needed to become transferred ...
I'm a travel agent in sarasota, florida I booked a gatlinburg rental for a client and paid an extra $200.00 dollars for a pet and a 200.00 deposit when my clients where checking in the key was in a lock box outside the rental and was rusted my client stated it took them 20 min to get it open after ...
I'm a travel agent in sarasota, florida I booked a rental for a client payed additional fee of $200.00 for pet and 200. Oo deposit. When my client checked in the key was in a lock box my client stated it took her 20 minutes to get open due to being rusty after her stay I requested the $200. Oo ...
In April of I was commissioned to created a Web site for the Comfort Inn in Ashtabula County, and thought it was on the up and up. However, after more than a year of hand-wringing, I found myself on the wrong end of a losing battle. Since March, I have be uncompensated for the hosting costs ...