We stayed at the Super 8 Motel in St. Ignace, MI on Sept 4 & 5 (Labor day weekend). The toilet got clogged and we notified the front desk in the morning of Sept 5 before we left for the day. Upon our return in the evening, the toilet was still not fixed. I went to the front desk and instead of ...
I had booked airline tickets to fly from Indianapolis to Norfolk, VA and return. Although my return dates were flexible, I absolutely had to be in Norfolk by 9:00 AM on Saturday, Feb. 13. So, I booked for the day prior to allow myself extra time for weather delays, etc. And, as luck would have it, ...
We joined several months ago, and have not been able to book any vacation. We have documented several pages of back and forth communications and efforts to get our money back. Our story seems like many others. We are out the money and probably will never use this company for a vacation. Please do ...
Used expedia.com to book hotel. During final page clicking to commit caused the page to reload and ask for credit card access number from the back of the card. After entering properly once I was annoyed but did it to finish and when that occurred their website changed teh date of our reservation! ...
While enjoying coffee in the lobby of the Hampton Inn & Suites in Staten Island during a recent stay, we were approached by a gentleman who was later identified as the GM and Franchisee of the location. He began to interrogate us in front of several other guests in the lobby at that time. He ...
A reservation was made by phone on Wednesday 10/20, with Susan an American Limousine agent for a 6 hour (7:00PM - 1:00AM)/8 passenger limo reservation for a Winter Formal High School event scheduled for Saturday October 23rd. A confirmation of this reservation was emailed to me on the same date. A ...