Usacomplaints.com » Traveling & Tourism » Complaint / Review: Kayak.com - Cancelled room, but they still charge you anyway. No possibility for a credit or change fee to alter the reservation. #969556

Complaint / Review
Kayak.com
Cancelled room, but they still charge you anyway. No possibility for a credit or change fee to alter the reservation

I arranged a for that very first time with Kayak.com to get a business trip. The main one night stay for that space with fees/costs was $133. Obviously, the customer transformed the times for me personally to go to, and so I visited alter my reservation. All I really could do is stop, and that I need to spend entirely anyhow. Delay, what?

I needed to *change* my reservation (I still required the area, only for another evening), and that I might have settled a moderate change charge (state, $25), but I can not.in what planet is the fact that not scam? No support was made.

Visit their website. Find the client support range. Oh, delay, that does not occur. You are able to email them-and they will react in 24 hours. Whoa. With the cash they reach maintain, you had believe they'd have the ability to manage a person support group.

When The costs are removed on my creditcard, I am likely to challenge the cost. Do yourself a benefit and simply guide straight using the resort you wish to remain at.in most my decades touring, resorts may alter your reservation with only a "Okay, not a problem".


Offender: Kayak.com

Country: USA   State: Virginia

Category: Traveling & Tourism

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