Usacomplaints.com » Traveling & Tourism » Complaint / Review: Travelocity - Misleading on hotel and theme parks. #951064

Complaint / Review
Travelocity
Misleading on hotel and theme parks

I arranged my children vaction with Travelocity. I'd an issue on the site and so I named th 800-number and talked to some customer support agent. I arranged a visit to forida. The resort he bookes us in was named Holiday Inn Membership Holidays at Orlando, he explained about all of the features it'd, pools, a sluggish water, and a myriad of issues for all of US to complete. Than we arranged three themeparks, Walt Disney World, Universal Studios and Sea World. Disney and Common were good, nevertheless when we got to Sea Planet we didn't obtain the entrance towards the water-park that we was advised we'd. We'd an issue actually getting the voucher thru the email for Ocean Earth, then when we got there we'd to get hold of Travelocity and watch for in regards to a around 30 minutes in order for them to send the voucher to Sea Earth, than in the end he never offered us the water-park, we were really unhappy. So far as the resort, whenever we examined in we wer informed that people couldn't utilize some of these features we were informed we'd, until we desired to purchase them, we were informed we're able to just make use of the swimming. Once within the space something we required like additional towels, toilet paper or cells we'd to cover. I'd to clean the towels, performing washing isn't of much curiosity in my experience while I am on holiday. Properly come to discover Travelocity reserved us in a period share resort. Ane we were never told that. We're really disappointed using the method Travelocity managed our family trip, and certainly will not be thinking about with them again. I'd enjoy some type of reimbursement


Offender: Travelocity

Country: USA
Site:

Category: Traveling & Tourism

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